Encryption in transit
The communication between you and our servers is encrypted with 256-bit SSL/TLS encryption. We use industry standard encryption for data traversing to and from the application servers.
infrastructure / Application
Krank’s computing infrastructure is provided by AWS, a secure cloud services platform. AWS’s physical infrastructure has been accredited under SOC 2, ISO 27001, PCI Level 1 and FISMA Moderate.
Scanning & Patching
We periodically check and apply patches for third-party software/services. As and when vulnerabilities are discovered we apply the fixes within pre-defined SLAs.
We conduct periodic penetration tests to ensure the security posture and uncover potential vulnerabilities, using the services of an independent, qualified third party VAPT service.
All sensitive data is encrypted at rest with AES. All user passwords are securely hashed; passwords are never stored in plain text.
All data access to Krank is protected by a role-based access-control (RBAC) system, which only lets users view data for which they have permission. It’s impossible for users to view data from organizations other than their own.
All access to our production infrastructure requires multi-factor authentication and is restricted to authorized personnel only. We limit access to customer data to the employees who need it to provide support and troubleshooting on the customer’s behalf. Accessing customer data is done solely on an as-needed basis.
All Krank personnel are required to undergo a security training, specifically designed for a cloud-hosted setup. It covers industry best practices around typical human-based-attack vectors involving phishing, passwords, attachments etc.